Are you absolutely sure that they knew what they were doing was wrong and why they were banned? The few times I was banned I had no idea why. One ban was because I voted for a relatively small map when there were a relatively large number of players playing... I had no idea that was against the "rules", and I received no warning. Another ban was because I was on the roof in Goliath and I was tossing FP7's down the elevator shaft, which is something players had been doing forever, but an admin on that particular day decided that was against the "rules". I was warned, but didn't notice the warnings until after I was banned... and I still don't really understand why throwing them up/down a staircase, hallway, tunnel, ladder, etc is any different than throwing them up/down an elevator shaft, but you make the "rules"... which sometimes seems to be based on current mood rather than logic.bOnO wrote:I want to reply to this: we leave 4 chances per annoyance category for people to understand. If they are dumb enough to do the same mistake over again, they are hopeless. They break the rules, they pay the price. Permaban can seem extreme too you, but after 4 trials what do you want to expect from them. We're already generous compared to other servers I think...Change the rules of permanent banning (Emax ... bombom). It's too much to ban them for life because they camp! even if he is a recidivist, take a week at most each time.
permanent ban only to those who use cheats or something very serious.
Point being, were BomBom or eMax warned about their indiscretions, and did you get a confirmation that they understood what they were doing was wrong and against your "rules"? I believe BomBom was from Turkey and understood very little English... not sure where eMax was from, but could it be possible that he didn't see or understand your warnings if you gave them? If they don't understand English, they probably don't understand how to get to your Web site or how to use it to appeal their ban.
Chances are they will never come back, but it would be interesting to see if they do if you unban them.